Earlier this month, Nancy Friedman aka The Telephone Doctor was a guest on Social Geek Radio sharing top frustrations of email. Nancy speaks at several franchise conventions including the annual International Franchise Association (IFA). Her keynotes and workshops have helped hundreds of organizations, franchises and associations, with real-world takeaways participants can implement right away. She is considered a customer service expert and always willing to provide her thoughts and expertise.
If you missed Nancy’s live broadcast on Social Geek Radio, you can tune in to the 30 minute podcast below with co-hosts Deb Evans, President Franchise Foundry and Jack Monson, Global Director, Manalto.
Twitter -> @fran_foundry
Facebook -> FranchiseFoundry
Google Plus – > +FranchiseFoundry
LinkedIn -> FranchiseFoundry
YouTube -> FranchiseFoundry